Wednesday, 29 January 2014

Cues in verbal exchanges

Cues in verbal exchanges
For body language; a shrug can display a meaning of cluelessness or disinterest. Vocal communication and sign language can be used to display much more complicated views and feelings that body language alone, however body language can be used to enhance communication. When referring to someone, pointing at them can help determine who it is; this is an example of vocal communication being enhanced by body language.
Positive and Negative Language is displayed through both the content of the language, the tone it is said in and the body language used. Positive and Negative language both have their respective uses but can convey a mixed or completely wrong message if they are used in the wrong scenario.

Written Communication

Written Communication
Written communication is different from other forms of communication as it is limited to only the language that is being used, there are no visual or vocal cues to help interpret the tone of the message. Written communication requires more knowledge of the language than other forms of communication as they must choose the correct words to set the tone of the message.
Further restrictions may also be placed by the nature of the message, an email regarding business would need written using professional language.

Interpersonal Skills

Interpersonal Skills
All communication skills have some shared general rules to follow that are necessary for it to be effective and interpersonal skills are no exception; in this case we are talking about verbal communication. The speaker must plan for cultural differences, they must adapt to suit their audience, they must ensure their information is accurate if they are facts, they must keep the audience engaged at all times and they should give the audience the opportunity to ask questions and the speaker should answer the audiences questions to the best of their ability.
Interpersonal communication is communication that is expressed from a person vocally or through    facial expression. As long as there are visuals, or sound to communicate with, it is interpersonal communication. Whether is it is in the same room or through Skype, as long as you can see or hear them and they are expressing through body language, vocal communication or sign language – it counts as interpersonal communication.